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Agency Metrics: Financial

By | Management | No Comments
Financial metrics are the final measure of all the work that gets done in an agency. With everything that goes on in an agency, the financial landscape can be unclear and even confusing. So its important to get clarity on what’s important and what's not important, in terms of the...
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Agency Metrics: Business

By | Management | No Comments
Agency Business Metrics give you a reading of your firm’s inherent capability to deliver your business goals. It’s easy to get bogged down with all the minutiae involved in running an agency, and it's easy to lose sight of some of the very basic issues that could have a profound...
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No 1 Agency client measurement: ROI

Agency Metrics: Clients

By | Management | No Comments
Agency client metrics help you to manage how your agency delivers what your clients expect and will play a large part in determining your ability to grow and your eventual outcomes. You need to know just how you're doing and this requires a set of agency client metrics. Without this you could not only be leaving considerable...
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Agency Metrics – Employees

By | Management | No Comments
Successful agencies are built and shaped by the people that work there and to manage effectively you need a set of employee metrics in your agency. Agency Employee Metrics and Effective Management With all the moving parts that comprise an agency, it requires effective management and effective management requires measurement. This series will uncover and...
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